Tickets

Pages

Search tickets, articles, or jump to a page...

Tickets/TCK-1064

Custom domain SSL certificate expired

Grove Market

HK
Hannah Kowalski30m ago
support.grovemarket.com is showing an SSL warning to our customers right now — certificate expired overnight.
AI-suggested reply93% confidence

Confirmed — your custom domain's auto-renewal failed due to a DNS CAA record change made last week that blocks our certificate authority. I'm issuing an emergency certificate now (live in ~3 minutes) and will send the corrected CAA record to prevent this on renewal.

Customer

HK

Hannah Kowalski

Grove Market

hannah@grovemarket.com
Growth plan

Ticket Details

Status

Open

Priority

Urgent

Channel

Email

Assignee

LBLucas Bianchi

Created

30m ago

Tags

securitydomainoutage